Dealing with long term medical issues can be a scary process. Most of us have had moments where we really consider the worst-case scenarios for our health. We think about what might happen with a traffic accident. And then our minds drift to even more difficult circumstances.
One of the top medical concerns for most people is cancer. And the severity of that condition keeps many of us from really thinking about what it’d be like to deal with it. Likewise, not many of us want to think about what it might be like to have a loved one home with us in long term or even hospice care. But many of us find that we don’t have much choice in the matter. We might go to the hospital with a stomachache and find out we have advanced stage cancer. And that’s the point most of us feel lost.
It’s a scary prospect for an individual. But for someone whose job centers around addressing those fears it’s something else entirely. It’s both a pressing concern and a responsibility. It’s not easy to consider how we might take some of those fears off people’s shoulders. And to be sure, there’s some aspects that we can’t do anything about. But the answer to some of the more difficult problems is surprisingly simple. It often simply comes down to open discussion.
Even just having someone on the other end of the line when one has a question can provide a great deal of relief. It’s important to keep in mind that this doesn’t necessarily even necessitate an answer to the immediate concern a caller might have. The person on the other end of the line might simply transfer them to another person or schedule a callback. But the involvement of another person can make a huge difference. This is one of the reasons why something like a medical answering service tends to work so well with practices involved with more severe issues.
Again, it’s important to look at the issue of communication from both sides. We’ve considered the impact of severe long-term illness on our lives. And likewise, we’ve seen how important communication can be for people in that situation. It often isn’t just about having a question answered. It’s about something that’s stated without every saying anything. And that statement basically just says that the patient is being actively cared for.
One of the most disquieting parts about major illness is just feeling abandoned by the universe. People often even find friends and family keeping their distance. It’s not from any lack of love. But instead it’s just that people often don’t know what to say when they see someone handling the burden of a major illness.
When there’s no answer on the other end of a call people can feel that they’re experiencing the same thing from the medical providers. And that’s something that should never happen. To really find life, hope and some measure of happiness in the midst of a medical problem one needs to feel they can rely on someone. And it often simply comes down to getting an answer when reaching out to someone.